Future-Proofing Your Digital Customer Experience Strategy
As of last June, 81% of Americans owned a smartphone. In the throes of this convenience revolution—as more consumers turn to their phones for research and to make purchases—the pressure for brands to
SMG Celebrates Pride Month and Our LGBTQIA+ Community
Many corporations—including SMG—are celebrating Pride Month. Here are what a few SMG employees have to say about what Pride means to them.
How You Can Deliver Value and Address Rising Food Costs for Restaurants
As of last June, 81% of Americans owned a smartphone. In the throes of this convenience revolution—as more consumers turn to their phones for research and to make purchases—the pressure for brands to
Why a Consistent Customer Experience Leads to Customer Loyalty
As of last June, 81% of Americans owned a smartphone. In the throes of this convenience revolution—as more consumers turn to their phones for research and to make purchases—the pressure for brands to
How Brands Can Create Empathetic Customer Experiences In the New Normal
As of last June, 81% of Americans owned a smartphone. In the throes of this convenience revolution—as more consumers turn to their phones for research and to make purchases—the pressure for brands to
Manage your online reputation to boost business outcomes
As of last June, 81% of Americans owned a smartphone. In the throes of this convenience revolution—as more consumers turn to their phones for research and to make purchases—the pressure for brands to
Consumer Behavior Trends: Spending Habits in 2022
As of last June, 81% of Americans owned a smartphone. In the throes of this convenience revolution—as more consumers turn to their phones for research and to make purchases—the pressure for brands to
Launching a successful customer experience program and branding it
As of last June, 81% of Americans owned a smartphone. In the throes of this convenience revolution—as more consumers turn to their phones for research and to make purchases—the pressure for brands to
Getting Experience Data to Stay Customer Centric with Contactless Service
As of last June, 81% of Americans owned a smartphone. In the throes of this convenience revolution—as more consumers turn to their phones for research and to make purchases—the pressure for brands to