From data to direction: How XM empowers unit managers
Unit managers are critical to customer experience success. Without clear direction, data falls flat. Learn how experience management can drive focused, location-specific action.
Why AI-powered XM is no longer optional
Learn how AI-powered experience management is now required to act on feedback faster, connect insights across departments, and deliver loyalty-driving experiences.
Winning in the ready-to-eat space: What grocery retailers need to know
Explore how grocery shoppers are embracing ready-to-eat meals and what retailers can do to meet growing demand with the right mix of convenience, value, and quality.
AI agents are coming to your XM stack—what you need to know
AI agents are entering experience management platforms. Learn what they are, how they impact customer experience, and what XM leaders should know when considering them.
How experience design shapes brand experience
Discover how starting at the design phase can elevate brand experience by aligning early decisions with customer needs, market trends, and community feedback.
Your brand is more than a logo—it’s an experience
Discover why brand experience (BX) is your most powerful differentiator and how to build one that creates lasting emotional connections, earns trust, and drives long-term loyalty. Download the full guide to get started.
Why designing experiences earlier matters
Fostering a positive experience doesn’t start with an interaction, it starts in the design phase. Discover what that means, why it matters, and how it leads to better experience management outcomes.