SMG launches Ignite®, AI-native Unified Experience Management® transforming how brands act on experience data
SMG’s new AI-native platform, Ignite®, brings Unified Experience Management® to life with real-time insights, predictive agents, and faster action.
SMG Expands Experience Management Capabilities with Acquisition of Bulbshare
Learn how SMG’s acquisition of Bulbshare expands its experience management capabilities through customer communities, co-creation, and agile brand research.
SMG recognized as Leader in multiple G2 categories
Learn about SMG’s recognition as a Leader in multiple G2 experience management categories and its focus on turning customer feedback into business impact.
SMG partners with Microsoft to create strategic client experiences
Learn how SMG’s Microsoft Azure partnership strengthens data processing, AI capabilities, operational efficiency, and the technology supporting client experiences.
SMG to play lead employee experience role with new partner National Amusements, Inc.
Learn how National Amusements selected SMG to strengthen employee engagement and retention across Showcase Cinemas through a more effective EX program.
SMG recognized as a strong performer in evaluation of customer feedback management platforms by independent research firm
Learn why SMG was recognized as a Strong Performer in an independent evaluation of customer feedback management platforms, including its services and vision.
New SMG study reveals how global economy is impacting consumer spend
SMG has published new research revealing how consumers intend to spend across all industries during the next 12 months.
Retail & Restaurant Facility Business: Rubio’s Coastal Grill Partners with SMG
Read how Rubio's Coastal Grill is working with SMG to boost their customer experience management.
PMQ Pizza Media: Pizza Power Report 2023: Are Independents Making a Combeack?
Read the PMG Pizza Media Pizza Power Report for in-depth insights into the pizza industry's current trends, opportunities, and challenges.