SMG announces experience management partnership with digital analytics provider FullStory
New partnership with FullStory will help brands identify signals in purchaser and non-purchaser behavior and disruptions in the digital experience.
Quick Quack Car Wash launches customer experience management program
Read about Quick Quack Car Wash's strategic investment in customer experience management to boost customer satisfaction and loyalty.
Quick Quack Car Wash launches customer experience management program
Working with SMG to measure multiple touchpoints in the customer journey, the rapidly growing car wash chain chose SMG for its scalable technology platform and ability to uncover actionable insights.
Voxpopme and SMG Collaborate
Get informed about the collaboration between Voxpopme and SMG.
SMG Partners with Voxpopme
Discover the new partnership between SMG & Voxpopme.
SMG announces partnership with video feedback leader Voxpopme
SMG and Voxpopme have announced a strategic partnership to help brands advance qualitative insights through the capture and analysis of video feedback.
New consumer research highlights the increasing importance of digital and how the holiday shopping season will evolve
SMG has published new research underlining how the pandemic is impacting consumer confidence, holiday shopping trends and the continued growth of digital sales.
European Wax Center launches customer experience management program with SMG
European Wax Center is partnering with SMG to advance the guest experience, uncover insights and drive loyalty across its growing franchise network.
Independent technology research firm recognizes SMG as a vertical leader in AI-enabled experience management platform evaluation
SMG named a Vertical Specialist Leader by global technology research leader in the Omida Market Radar: AI-enabled Experience Management Platforms