Rubio’s Coastal Grill begins fresh relationship with customer experience partner SMG
Rubio's Coastal Grill, the California-based fast casual restaurant chain specializing in Baja-inspired Mexican food and award-winning fish tacos, selected SMG to improve real-time, prescriptive feedba
QSR Magazine: 3 Ways Pizza Shops can Prepare Heighted Thanksgiving Demand
Get actionable strategies on how pizza shops can effectively cater to increased demand during the Thanksgiving holiday season.
The Future of Branding: Trends and Brand Management Strategies for 2023
Discover brand management strategies and branding trends for the future year of 2023.
New consumer study reveals how technology improves and impedes the restaurant experience
With feedback from more than 12,000 consumers, this study reveals what technology consumers prefer to use in restaurants, the most common issues experienced and how the digital experience impacts visi
3 ways hybrid delivery helps pizza restaurants earn a bigger slice of the pie
Understand the three crucial ways in which hybrid delivery models are pushing pizza restaurants to grab a larger market share.
52% of customers say in-store remains their favorite way to shop
Explore our report showing 52% of customers still lean towards in-store shopping, and key insights into customer behavior and preferences.
New Study Explores How the Retail Customer Journey is Evolving
Explore the evolving dynamics of the retail customer journey based on the findings of a recent, extensive study.
New omnichannel study highlights current retail preferences and how the customer journey is evolving
With feedback from more than 6,000 consumers, SMG’s newly published research highlights preferred retail channels, what’s driving consumer shopping preferences and what shifts may be on the horizon.
TravelCenters of America Launches New Customer Experience Management Program
Learn about TravelCenters of America's new customer experience management program.