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Our approach
The SMG difference
Expert insights and consulting services
Customer success stories
Experience management
Brand experience management
Customer experience management
Employee experience management
Platforms
Unified Experience Management® platform
Customer collaboration platform
Platform packages
Industries
Restaurant
Retail
Consumer packaged goods
Consumer services
Hospitality
Resources
Blog
Resource library
ROI calculator
About
Who we are
Careers
News
Contact us
Request Demo
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New Study Explores How the Retail Customer Journey is Evolving
Published on Sep 14, 2022
Franchising.com
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