SMG Partners with Voxpopme
Discover the new partnership between SMG & Voxpopme.
SMG announces partnership with video feedback leader Voxpopme
SMG and Voxpopme have announced a strategic partnership to help brands advance qualitative insights through the capture and analysis of video feedback.
New consumer research highlights the increasing importance of digital and how the holiday shopping season will evolve
SMG has published new research underlining how the pandemic is impacting consumer confidence, holiday shopping trends and the continued growth of digital sales.
European Wax Center launches customer experience management program with SMG
European Wax Center is partnering with SMG to advance the guest experience, uncover insights and drive loyalty across its growing franchise network.
Independent technology research firm recognizes SMG as a vertical leader in AI-enabled experience management platform evaluation
SMG named a Vertical Specialist Leader by global technology research leader in the Omida Market Radar: AI-enabled Experience Management Platforms
Crunch Fitness strengthens customer experience management program with new SMG partnership
To continue providing a high-quality member experience and drive retention, Crunch Fitness is partnering with SMG to collect, interpret and act on both solicited and unsolicited feedback.
New patient research highlights healthcare challenges and opportunities amid the pandemic
SMG has published new healthcare research about how the COVID-19 pandemic is impacting patient behavior and what healthcare providers can do to meet evolving expectations.
United Dairy Farmers launches customer experience management program with SMG
United Dairy Farmers has partnered with SMG to elevate its customer experience program, uncover richer insights and align program performance with business results.
SMG introduces custom business intelligence software for experience management professionals
SMG's business intelligence platform surfaces insights across the customer journey by marrying experience management (XM) data with disparate third-party datasets.