Restaurant customers won't use your app if its missing these 3 things
Find out the three essential features for restaurant apps to attract and retain customers.
New study highlights three key findings to help QSR brands deliver a better app experience
With digital usage on the rise across the restaurant industry, SMG collected feedback from 16,000 respondents to understand what consumers want from branded quick service restaurant apps.
SMG Partners with SafetyCulture
SMG teams up with SafetyCulture for enhanced customer experience.
SMG and SafetyCulture partner to help brands ensure business operations are built to exceed customer expectations
The partnership helps multi-unit brands uncover rich location-level insights to gain a more holistic view of the customer experience.
McColl’s focuses on customer experience
Understand how McColl’s is emphasizing customer experience to enhance customer satisfaction and brand value.
McColl’s Retail Group launches customer experience management program with SMG
McColl's Retail Group is partnering with SMG to elevate the voice of the customer through an enterprise-wide customer experience management program.
SMG recognized as a Visionary in the Gartner Magic Quadrant for Voice of the Customer
Of the 15 Voice of the Customer vendors evaluated, SMG is the only provider positioned in the Visionaries quadrant of the Gartner Magic Quadrant for Voice of the Customer.
SMG employee experience advancements help organizations increase engagement and drive action
The addition of always-on feedback and in-platform action-planning will help brands increase engagement, develop actionable strategies and drive business outcomes.
The 2021 Pizza Power Report: A State-of-the-Industry Analysis
Dive into our state of the industry analysis with the 2021 Pizza Power Report.