Experience the SMG Difference

Change the way your brand acts on customer and employee insights

SMG is the industry’s only enterprise-level XM provider that offers software with a service (SwaS)—allowing you to see real-time business insights and get expert advice from our team on what to do next.

We’ll show you how SMG can:

  • Identify what truly moves the needle in your business from brick- and-mortar interactions to online or in-app ordering
  • Discover your most powerful customer touchpoints and how to keep the engagement going
  • See how users feel about your brand across global markets and help you quickly take action on negative sentiment
  • Make sure your long-term XM strategy is customer-centric

We help our clients understand exactly how to turn insights into improvements.

Schedule a demo and join 500+ brands seeing results from SMG:

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Already partnering with SMG and need help? Visit the SMG Support Center.

More than 500 brands partner with SMG to drive XM results

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Our locations

Kansas City

1737 McGee Street

Kansas City, MO 64108

+1 800 764 0439


Abbey View, 38-40 The Maltings,

St Albans, Hertfordshire, AL1 3HL

+44 (0)20 3463 0700


No.3 Komoriya Building, 9F,

2-7-16 Hamamatsu-cho Minato-ku,

Tokyo 105-0013

+81 (0)3 6432 0871