Discover answers hidden in your customer comments

Introducing Knowledge Agent from SMG, your GenAI-powered customer insight assistant

Wasting hours combing through unstructured feedback isn’t just inefficient, it delays your ability to make decisions that truly impact the customer experience. SMG’s first GenAI agent gives your team direct access to deeper insights from your customer comments, instantly.

With Knowledge Agent, you can:

  • Find answers fast
  • Go deeper with dynamic conversations
  • Boost team efficiency

Make every piece of feedback count. To learn more, contact us today!