SMG recognized as a Visionary in the Gartner Magic Quadrant for Voice of the Customer
Learn about SMG’s recognition as a Visionary in the Gartner Magic Quadrant for Voice of the Customer and its position among evaluated VoC vendors.
SMG employee experience advancements help organizations increase engagement and drive action
Learn how SMG employee experience enhancements, including always-on feedback and action planning, help brands improve engagement and drive business outcomes.
The 2021 Pizza Power Report: A State-of-the-Industry Analysis
Dive into our state of the industry analysis with the 2021 Pizza Power Report.
SMG taps Olo to give customers digital feedback
Learn how SMG & Olo plan to enhance customer digital feedback.
SMG announces experience management partnership with leading food ordering platform Olo
Learn how SMG’s integration with Olo connects personalized digital feedback with experience management data to create a more complete view of restaurant customers.
MRM Research Roundup
Discover the latest industry trends and data insights from our MRM Research Roundup, helping you stay ahead in the dynamic market environment.
Latest research highlights three themes impacting the full-service restaurant industry
New research highlights how full-service restaurant providers can meet consumer expectations, shifting service standards and off-premise dining preferences.
SMG and FullStory to Identify Purchaser Behavior Signals
SMG & FullStory join hands to identify buyer behavior.
SMG announces experience management partnership with digital analytics provider FullStory
New partnership with FullStory will help brands identify signals in purchaser and non-purchaser behavior and disruptions in the digital experience.