Report: Forrester names top CX feedback management platforms
Learn which customer experience (CX) platforms are leading the industry, according to a report from Forrester.
SMG named a Leader in evaluation of customer feedback management platforms by independent research firm
Learn about SMG’s recognition as a Leader in an independent customer feedback management platform evaluation and its strong scores across key criteria.
QDOBA Launches Customer Experience Management Program
Discover how Qdoba is enhancing its customer relationships and brand value through their innovative customer experience management program.
QDOBA Taps SMG for Customer Experience Management Program
Qdoba collaborates with SMG to develop a customer experience management program designed to improve customer satisfaction and loyalty.
QDOBA launches customer experience management program with SMG
The Mexican fast casual chain is working with SMG to drive program adoption, increase guest satisfaction and advance its customer experience strategy.
CEFCO Launches New Customer Experience Management Program
Learn how CEFCO is enhancing its customer relationships and brand value through a novel customer experience management program.
SMG Wants to Improve Meal Movement
SMG aims to enhance the 'meal movement' experience.
SMG launches delivery experience initiative to uncover customer insights and improve the off-premise experience
Learn about SMG’s Delivery Experience Initiative bringing industry leaders together to uncover insights and improve restaurant and convenience delivery experiences.
CEFCO to Reimagine ‘Voice of the Customer’ Program
Discover how CEFCO aims to overhaul and optimize their Voice of The Customer program for more targeted customer engagement.