alicetraufler

Posts by alicetraufler
SMG taps Olo to give customers digital feedback

SMG taps Olo to give customers digital feedback

Learn how SMG & Olo plan to enhance customer digital feedback.

Nov 10, 2020 1 min read
SMG announces experience management partnership with leading food ordering platform Olo

SMG announces experience management partnership with leading food ordering platform Olo

The Olo integration allows SMG clients to solicit digital feedback in a personalized format and analyze it alongside their experience management data for a more holistic view of the customer experienc

Nov 09, 2020 2 min read
MRM Research Roundup

MRM Research Roundup

Discover the latest industry trends and data insights from our MRM Research Roundup, helping you stay ahead in the dynamic market environment.

Nov 02, 2020 1 min read
Latest research highlights three themes impacting the full-service restaurant industry

Latest research highlights three themes impacting the full-service restaurant industry

New research highlights how full-service restaurant providers can meet consumer expectations, shifting service standards and off-premise dining preferences.

Oct 28, 2020 2 min read
SMG and FullStory to Identify Purchaser Behavior Signals

SMG and FullStory to Identify Purchaser Behavior Signals

SMG & FullStory join hands to identify buyer behavior.

Oct 21, 2020 1 min read
SMG announces experience management partnership with digital analytics provider FullStory

SMG announces experience management partnership with digital analytics provider FullStory

New partnership with FullStory will help brands identify signals in purchaser and non-purchaser behavior and disruptions in the digital experience.

Oct 20, 2020 2 min read
Quick Quack Car Wash launches customer experience management program

Quick Quack Car Wash launches customer experience management program

Read about Quick Quack Car Wash's strategic investment in customer experience management to boost customer satisfaction and loyalty.

Oct 16, 2020 1 min read
Quick Quack Car Wash launches customer experience management program

Quick Quack Car Wash launches customer experience management program

Working with SMG to measure multiple touchpoints in the customer journey, the rapidly growing car wash chain chose SMG for its scalable technology platform and ability to uncover actionable insights.

Oct 13, 2020 2 min read
Voxpopme and SMG Collaborate

Voxpopme and SMG Collaborate

Get informed about the collaboration between Voxpopme and SMG.

Oct 09, 2020 1 min read

See SMG in action

Our team of experts can show you how to take your experience management program to new heights.