alicetraufler

Posts by alicetraufler
Refuel Partners With SMG

Refuel Partners With SMG

Find out about Refuel's partnership with SMG for innovative strategic solutions to elevate customer experience and satisfaction.

Jun 29, 2021 1 min read
Refuel looks to increase loyalty and fuel growth through new customer experience partnership

Refuel looks to increase loyalty and fuel growth through new customer experience partnership

In conjunction with its growth and innovation strategies, Refuel is focused on establishing a voice of the customer program and increasing customer loyalty.

Jun 29, 2021 1 min read
SMG Recognized as Leader In G2 Experience Management Evaluation

SMG Recognized as Leader In G2 Experience Management Evaluation

SMG ranks as a leader in G2's experience management evaluation.

Jun 28, 2021 1 min read
SMG recognized as leader in G2 experience management evaluation

SMG recognized as leader in G2 experience management evaluation

SMG was named a leader for having a substantial market presence and receiving high ratings from G2 users and received the highest possible score in three categories.

Jun 22, 2021 2 min read
Consumer spending insights to help retailers reduce purchase barriers and increase conversion

Consumer spending insights to help retailers reduce purchase barriers and increase conversion

Given the challenges associated with collecting non-purchaser data and the value it provides for brands focused on reducing churn and driving revenue, SMG developed this study to provide retailers wit

May 20, 2021 2 min read
Report: Forrester names top CX feedback management platforms

Report: Forrester names top CX feedback management platforms

Learn which customer experience (CX) platforms are leading the industry, according to a report from Forrester.

May 12, 2021 1 min read
SMG named a Leader in evaluation of customer feedback management platforms by independent research firm

SMG named a Leader in evaluation of customer feedback management platforms by independent research firm

One of just five vendors recognized as a Leader, SMG received the highest possible score in 13 evaluation criteria and is recognized as “a standout when it comes to developing insights and partnership

May 11, 2021 2 min read
QDOBA Launches Customer Experience Management Program

QDOBA Launches Customer Experience Management Program

Discover how Qdoba is enhancing its customer relationships and brand value through their innovative customer experience management program.

Apr 15, 2021 1 min read
QDOBA Taps SMG for Customer Experience Management Program

QDOBA Taps SMG for Customer Experience Management Program

Qdoba collaborates with SMG to develop a customer experience management program designed to improve customer satisfaction and loyalty.

Apr 13, 2021 1 min read

See SMG in action

Our team of experts can show you how to take your experience management program to new heights.