SMG Expands Experience Management Capabilities with Acquisition of Bulbshare
KANSAS CITY, Mo. and London – All Remote – Service Management Group (SMG), a customer, employee, and brand experience management partner to more than 500 brands, announced today its acquisition of Bu
SMG to play lead employee experience role with new partner National Amusements, Inc.
National Amusements, Inc. (NAI), a privately owned move theater operator based in Norwood, Mass., selected SMG to improve the employee retention and engagement program within its Showcase Cinemas bran
SMG recognized as a strong performer in evaluation of customer feedback management platforms by independent research firm
Having received the highest possible marks for innovation roadmap, services, and product vision, SMG was recognized by Forrester as "a strong choice for B2C organizations that want a strong services p
New SMG study reveals how global economy is impacting consumer spend
SMG has published new research revealing how consumers intend to spend across all industries during the next 12 months.
Retail & Restaurant Facility Business: Rubio’s Coastal Grill Partners with SMG
Read how Rubio's Coastal Grill is working with SMG to boost their customer experience management.
PMQ Pizza Media: Pizza Power Report 2023: Are Independents Making a Combeack?
Read the PMG Pizza Media Pizza Power Report for in-depth insights into the pizza industry's current trends, opportunities, and challenges.
Rubio’s Coastal Grill begins fresh relationship with customer experience partner SMG
Rubio's Coastal Grill, the California-based fast casual restaurant chain specializing in Baja-inspired Mexican food and award-winning fish tacos, selected SMG to improve real-time, prescriptive feedba
QSR Magazine: 3 Ways Pizza Shops can Prepare Heighted Thanksgiving Demand
Get actionable strategies on how pizza shops can effectively cater to increased demand during the Thanksgiving holiday season.
The Future of Branding: Trends and Brand Management Strategies for 2023
Discover brand management strategies and branding trends for the future year of 2023.