Cookie policy

1. Introduction

Our website uses various technologies such as cookies that are able to read, store and write information on your browser and device. The information includes data relating to you which may include personal identifiers (e.g., IP address and session details) and browsing activity. We use this information for various purposes – e.g., to deliver content, maintain security, enable user choice, improve our website and services and for marketing purposes.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Strictly Necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

5.2 Functional cookies

These technologies provide enhanced functionality and personalization which are not vital for website function (e.g. preferred language or time zone). They may be set by us or by third party providers whose services we have added to our pages. If you disable these technologies, some or all of these services may not function properly.

5.3 Performance and Analytics cookies

These cookies facilitate measurement and analytics for improved browsing and customer experience. They may be set by us or by third party providers whose services we have added to our pages. We use this information to measure website activity (e.g., tracking clicks, searches or other events), know which pages are most and least popular, conduct A/B testing, see how visitors interact with the site, and optimize site functionality and performance.

5.4 Targeting and Social Media cookies

These cookies are set on our site by third-party social media platforms and advertising partners. They may be used by us and those third parties to understand your behavior across websites, build a profile of your interests, and show you relevant advertisement on other sites, analyze the effectiveness of advertising campaigns, cap the frequency of ads and prevent ad fraud. They store uniquely identifying browser, device, and internet information and may be shared with advertising platforms to assist with targeted advertising.

6. Placed cookies

Name Provider Expiration Type of Cookie
test_cookie DoubleClick Ad 1 day Targeting and Social Media
_GRECAPTCHA Google reCAPTCHA 180 days Functional
rc::a Google reCAPTCHA Persistent Functional
rc::c Google reCAPTCHA Session Functional
rc::b Google reCAPTCHA Session Functional
rc::f Google reCAPTCHA Persistent Functional
__hstc HubSpot 180 days Performance and Analytics
hubspotutk HubSpot 180 days Performance and Analytics
__hssrc HubSpot Session Performance and Analytics
__hssc HubSpot 1 day Performance and Analytics
__cf_bm HubSpot 1 day Strictly Necessary
_cfuvid HubSpot Session Strictly Necessary
_cfuvid HubSpot Session Strictly Necessary
_gcl_au HubSpot 90 days Targeting and Social Media
__cf_bm JazzHR 1 day Functional
bcookie LinkedIn 365 days Targeting and Social Media
li_gc LinkedIn 180 days Targeting and Social Media
lidc LinkedIn 1 day Targeting and Social Media
vuid Vimeo 730 days Functional
__cf_bm Vimeo 1 day Functional
_cfuvid Vimeo Session Functional
messagesUtk HubSpot 180 days Functional

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about the various technologies the website uses.

By clicking on the buttons in the pop up you can manage your consent to the use of these technologies while visiting our website. You can also manage your settings at any time via the Cookie Preferences link on the website.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Service Management Group, LLC.
4049 Pennsylvania Avenue, Suite 203/PMB 1063,
Kansas City, MO 64111

United States
Website: https://smg.com
Email: privacyofficer@smg.com
Phone number: +1 800-764-0439