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Product + Tech Info

Video comments

Add audio-visual dimension to your CX data

CX professionals are native to the world of big data. And while that information helps them build better connections, it's easy to lose sight of the personal experiences those numbers describe. SMG's video comment technology brings a human touch to your CX data and makes it easier to get to the true meaning behind customer comments.

Learn how video comments can add to your feedback by:

  • Getting to the true meaning behind customer comments
  • Sparking innovation with actual customer-product interactions
  • Bringing training + team recognition opportunities to life
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