Online Reporting System

Current client reporting system can be accessed here.

Resources

ebook | The ultimate guide to omnichannel CX

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Featured Resources

  • hmv restores its iconic brand using customer feedback to drive action

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  • 10 ways to spark field engagement in your CX program

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  • Biasing customer feedback with personal appeals

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All Resources

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Product + Tech Info

SMG VisitView

Best Practice Guide

6 tips for keeping your CX survey on pace with other customer touchpoints

Product + Tech Info

smg360 reporting website

White Paper

Would you like an app with that? A cost-benefit analysis of branded apps in the restaurant industry

Video

Conversations with our clients | smg360 app

Client Only
Top Partnership Insight

Use CX data to fuel improvements across all touchpoints

Client Only
Top Partnership Insight

A friendly front line keeps customers coming back for more

Client Only
Top Partnership Insight

Winning with promotions takes cross-functional effort

Client Only
Top Partnership Insight

To handle the holiday rush, you have to be at your best when busy

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