At Forum 2017, Kerry Bodine—the Customer Journey Guru—digs deep to deliver insights that prove understanding your customer journey is paramount when it comes to building loyalty. She shows us tangible ways to get to the root of your CX and see your brand from the customer’s perspective—and create more happy, human, experiences every day. Kerry is dedicated to removing stress, uncertainty, and frustration in more business interactions—so customers can spend more time on the things that matter most.
Watch this presentation to see Kerry uncover:
Share a little to learn a lot.