Here you go!

Click the Download button to get the resource you requested.

If you experience any problems with the download, you may have to turn off your pop-up blocker and click the Download button again. Thank you for your interest in SMG, and enjoy the read.

Here you go!
case-study
How Co-op used video feedback to humanise the customer experience + reinvigorate colleague engagement
customer-experience, insights
case-study
Domino’s UK combines 7 key ingredients to engage franchisees in CX programme
customer-experience, insights
case-study
Church’s Chicken accelerates momentum: using customer feedback encourages dialog, improves guest satisfaction
customer-experience, insights