XM Program Guide: Incentives

Choosing the Best Incentive for Your CX Management Program

Using incentives to solicit customer feedback ensures your experience management program provides an accurate read on your brand’s day-to-day customer experience by garnering a representative sample. But with multiple options to choose from, which is the right choice for your brand?

Download the one-pager to learn:

• The business benefits of a strong incentive
• SMG’s top-performing recommendations
• Incentive success stories