SMG 2021 Roadmap

SMG 2021 Roadmap

All Industries

Innovation designed to inspire smart changes in our clients’ business

SMG ‘s VP, Product Management Bennett Gamel + Director, Product Management Jami Ferguson preview SMG’s upcoming platform + technology enhancements and discuss how they can be applied to advance your experience management (XM) program.

Watch the video for these highlights:

  • Text analytics enhancements for efficiency + ease in surfacing insights
  • New in-platform integration + connector support
  • Increased support for DIY capabilities + feedback collection methods