Alerting

Stay ahead of customer issues with a shored up close-the-loop process

Every customer interaction with your brand is important. But some customer experiences demand immediate attention. Alerts allow you to fast-track high-priority results and comments to unit managers or other stakeholders within your company, giving you the ability to monitor an endless number of categories within your business.

Our alerting tool allows brands to:

• Track problems from occurrence to resolution
• Celebrate and reward employees for loyalty-building behaviors
• Stay ahead of your brand’s important business issues