Custom XM Solutions for Your Industry

Our suite of experience management (XM) solutions starts with researchers, technology experts, customer success, and insights teams that have worked with some of the world’s most successful and recognizable brands in your industry.

Discover how we optimize our approach for your industry.

Client success

SMG partners with organizations across industries to maximize the value of their customer, employee, and brand experience management programs—combining end-to-end measurement solutions, feature-rich reporting, and decades of industry research expertise to drive changes that lead to tangible business results.

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Omdia, an independent technology research firm, named SMG the only Vertical Specialist Leader in its evaluation of AI-enabled experience management platforms.

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Learn how SMG helps brands deliver better human experiences
Webinar
What impact is third-party delivery having on your brand + business?
Report
Three things every retailer needs to know about cross-channel shoppers

Talk to our industry experts to learn more.