Employees leave. Even engaged employees leave. SMG Exit helps you evaluate and track the factors influencing their decisions, learning the "why" behind the "what," and uncovering actionable insights for retention measures straight from the source. Using open-ended questions, we unlock employee-specific problems you may not even know to measure. Together, we help you balance the benefits lost or gained from turnover with the associated replacement costs.
Sometimes, a decision to leave is out of your control. But for many employees, the decision to leave is avoidable, presenting you with an opportunity to correct issues and retain associates. Unfair scheduling practices, recurring problems with day-to-day job dynamics, and managerial issues all contribute to employee loss—yet all can be targeted for improvement.
For many organizations, "turnover" is a bad word. At SMG, we believe not all turnover is negative and in fact, some is even necessary. We help you uncover if you are losing your best people or if the ones that go are really a win for you to maintain your values. Was the loss functional—with little impact on operations—or dysfunctional—affecting productivity and profitability? We get you closer to understanding why key resources leave and what actions you can take to prevent a repeat occurrence.
The ability to integrate exit surveys with SMG's alerting technology allows for quick resolution to critical problems. Get instant notification on actionable issues that may be affecting other areas of employee engagement, your locations, and your business.
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