Online Reporting System

Current client reporting system can be accessed here.

Top Partnership Insight

Look within the brand to emulate success

Use your CX data to drive performance in problem resolution

Looking for opportunities for quick wins, this QSR staple found that the greatest disparity was in problem resolution—when guests experience a problem, 81% were less than satisfied with the resolution.

In this Top Partnership Insight, learn how the client was able to:

  • Pinpoint which drivers are key for problem resolution
  • Reassign team members to share best practices
  • Utilize alerts to better address problems
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