Online reporting system

Current client reporting system can be accessed here.

Resources

ebook | The ultimate guide to omnichannel CX

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Featured Resources

  • Domino’s UK combines 7 key ingredients to engage franchisees in CX programme

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  • hmv restores its iconic brand—using customer feedback to drive action

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  • 3 ways to take your CX programme to the next level

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Product + Tech Info

Video comments

Product + Tech Info

smg360 reporting website

White Paper

Would you like an app with that? A cost-benefit analysis of branded apps in the restaurant industry

Client Only
Top Partnership Insight

Search CX data for fresh ways to resonate with customers

Client Only
Top Partnership Insight

When service standards are tied to spend, don’t sleep on front-line execution

Client Only
Client Connect Presentation

The cost of employee turnover—on CX and your bottom line

Client Only
Client Connect Presentation

Maximise momentum with next-level insights

Client Only
Client Connect Presentation

Advanced techniques for the SMG reporting website + app

Client Only
Client Connect Presentation

Accelerate adoption in the early stages of your programme

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