Online Reporting System

Current client reporting system can be accessed here.

Blog

  • SMG featured in two key Independent Research Firm directories

    SMG Insights | Sep 12, 2017
    Service Management Group’s (SMG) technology capabilities are featured in the Forrester Voice of the Customer Vendor Landscape 2017 published this month. Forrester also recognizes SMG’s customer experience (CX) insights capabilities in The Insights Services Directory, Q3 2017 published in August. SMG is a global leader in customer experience measurement, helping more than 450 brands around the globe to listen, understand and act on feedback and behavioral data.
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